Privacy Policy

1. Who we are

The controller of your personal data is PragmaticPlay Limited, a company based in Malta with its registered address at Falcon House, Block E, High Street, Siema, Malta (referred to as the “Company,” “We,” “Us,” or “Our”). The purpose of this Privacy Policy is to inform you how the Company collects, processes, stores and protects your Personal Data, as well as your rights regarding it.

By visiting our Website and participating in campaigns, you acknowledge reading and fully accepting this Privacy Policy.
For questions, contact our Data Protection Officer at [email protected].

2. Definitions

The terms in capital letters here have the meaning given in the GDPR or our Terms and Conditions. For example:

• User: You, who access and browse the Website.
• Services: Services provided by the Company through the Website.

3. Subject matter

This Policy describes how we collect and process your Personal Data to ensure its security and confidentiality. We reserve the right to modify this Policy; any changes are effective when posted on the Website. We will notify any material changes.

4. Data Processing Principles

• Lawful, fair and transparent processing.
• Collection only for specified, explicit, legitimate purposes.
• Processing only as necessary and appropriate.
• Accuracy and keeping data up to date.
• Ensuring security of Personal Data.
• Compliance with applicable laws.

5. Types of Personal Data collected

• IP address
• Age confirmation
• User device data
• General communication data
• Website browsing data
• User preferences regarding Website

6. Legal Purposes and Basis for Data Processing

We process your Personal Data to comply with our Terms, legal obligations and for:

• Website management and development
• User experience improvement
• Prevention of illegal activities and rights protection
• Statistical and research analysis
• Terms compliance verification

You may also consent for:

• Commercial communication, marketing, advertising
• Personalized market research and analysis

You can withdraw consent anytime by writing to the contact above.

7. Data Recipients

Your data may be processed by Data Processors under contract obligations. We do not disclose data outside the EU except with safeguards or as required by law.

8. Data Security and Confidentiality

We implement organizational and technical policies to prevent unauthorized access, alteration or loss of your data, ensuring confidentiality.

9. Retention of Personal Data

We retain Personal Data as long as necessary to fulfill legitimate purposes or comply with legal obligations and delete it thereafter. For specific retention terms, contact [email protected].

10. Your rights

• Access and obtain copy of your data
• Correct inaccuracies or complete data
• Delete your data
• Restrict processing
• Data portability
• Object to processing
• Object to automated decisions including profiling

Address requests in writing to [email protected]. We respond within one month, potentially extended for complexity.

11. Your Obligations

You must provide accurate, complete data and notify us of changes. Breach or falsification may lead to suspension/termination without compensation.

12. Cookies

Our website uses cookies. For details please see our Cookie Policy.